Terms

Acceptance of Terms

By accessing and using the services provided by Retallack Retreats, you agree to be bound by the terms and conditions outlined herein. These terms apply to all users of the website, including without limitation users who are browsers, vendors, customers, merchants, and contributors of content. You acknowledge that you have read, understood, and agree to all the provisions in these terms. If you do not agree to any part of these terms, you must not use our site or services. We reserve the right to amend these terms at any given time, and it is your responsibility to check back periodically for updates.

Privacy Policy

Your privacy is critically important to us. We are committed to protecting the personal data of our customers and adhering to all applicable data protection laws in the United Kingdom. Our comprehensive Privacy Policy explains how we collect, use, and protect your information when you visit or make a booking on our site. We ensure that personal information is processed fairly, legally, and in a transparent manner. We only collect personal information that is necessary for the legitimate interests of managing your bookings and enhancing your experience. If you have any questions about how we handle personal data, please contact us via email at [email protected].

Booking Conditions

All bookings made through the Retallack Retreats website are subject to these terms and conditions. When you place an order to book accommodation, you agree to abide by the specific policies and cancellation terms applicable to that accommodation. Bookings are not confirmed until you receive a confirmation email from us. Prices, availability, and terms of booking are subject to change without notice until a booking is confirmed. We reserve the right to cancel bookings due to data input errors, technological errors, or unexpected availability conflicts. Cancellations by the customer may be subject to penalties, and any amendments to bookings must be requested in writing.

Code of Conduct

As a user of our website and accommodations, you agree to conduct yourself in a manner that is lawful, courteous, and respectful. You must not infringe upon the rights of other users or disrupt the enjoyment of others. Guests are responsible for the behavior of their party and any damages caused during their stay. It is imperative that you follow any house rules or property-specific guidelines provided at the time of booking or upon arrival. Breach of conduct may result in immediate termination of your stay and potential legal action.

Liability Disclaimer

Retallack Retreats and its owner, Elara Thistlewood, strive to ensure that the content on our website is accurate and up-to-date. However, we do not guarantee that the information is free from errors or omissions. We shall not be liable for any direct, indirect, or consequential losses or damages arising out of or in connection with your use of our site or services. This includes, but is not limited to, loss of revenue, data, or goodwill. Our maximum liability arising from any booking will be limited to the amount paid by you for the services. This section does not affect your statutory rights as a consumer under UK law.

Governing Law

These terms shall be construed according to and governed by the laws of the United Kingdom. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom. If any provision of these terms is found by a court to be invalid or unenforceable, the remaining terms will continue to be in full force and effect. These terms constitute the entire agreement between the parties concerning the use of our website and services.

Contact Information

Retallack Retreats is owned by Elara Thistlewood, who can be contacted at the postal address: 1234 Burrard St, Vancouver, BC V6Z 1Y6, Canada or via email at [email protected]. We welcome any questions, feedback, or requests for clarification about these terms and conditions.