Privacy Policy

Introduction

At Retallack Retreats, accessible from https://retallackselfcatering.co.uk, we are committed to safeguarding the privacy of our users. This policy outlines the types of personal information we collect, how it is used, and how we ensure your information is protected. We comply with the laws of the United Kingdom, ensuring that our practices adhere to all legal requirements for the protection of personal data.

Information We Collect

We collect both personally identifiable information and non-personally identifiable information from our users. Personal information may include your name, email address, postal address, and phone number, which you voluntarily provide when booking accommodation or contacting us. Non-personal information, such as browser types and pages visited, is collected through cookies to enhance user experience. By using our site, you agree to our collection and use of this data following this policy.

Use of Personal Information

The personal information we collect is used to provide and improve our services. We use your information to process bookings, communicate with you regarding your stay, and send promotional material with your consent. Furthermore, we may use your data to comply with legal obligations, resolve disputes, and enforce our policies. We ensure your personal data is not shared with third parties without your express consent, unless required by law.

Data Protection

We prioritize the security of your personal information by implementing a range of processes to protect against unauthorized access, alteration, or destruction of your data. Our security measures include technical, administrative, and physical safeguards. While we employ best practices in data protection, we cannot guarantee absolute security due to the inherent risks of online transactions.

Third-Party Services

Our Privacy Policy does not apply to any third-party websites or services linked from our site. We encourage you to review the privacy policies of such websites before providing any personal information. We are not responsible for the privacy practices or content of these third parties. However, we strive to ensure that our partners comply with privacy standards that align with our own.

User Rights

As a user, you have rights concerning your personal data, including the right to access, rectify, erase, and restrict processing of your information. You may exercise these rights by contacting us directly. Additionally, you have the right to withdraw consent and lodge a complaint with a supervisory authority if you believe your data is not being handled in compliance with legal standards.

Cookies

Our website uses cookies to improve user experience and analyze site usage. Cookies are small data files stored on your device, allowing us to recognize your browser and capture certain information. You can configure your browser settings to refuse cookies or alert you when cookies are being sent. However, disabling cookies may limit your access to certain features of our website.

Contact Information

If you have any questions or comments about our Privacy Policy, you are encouraged to contact us. You can reach us via email at [email protected]. Alternatively, you may write to us at the following postal address: Retallack Retreats, 1234 Burrard St, Vancouver, BC V6Z 1Y6, Canada.